Terms of Service

1. Acceptance of Terms

By accessing or using Stamplo (the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree with any part of the Terms, you may not use the Service.

2. Eligibility

Stamplo is designed for parents and guardians to help their children (ages 7-14) connect with pen pals in a safe and supervised environment. As a parent, you must create an account and oversee your child's interactions on the platform.

3. Parental Responsibility

Parents are fully responsible for managing their child's account, including approving pen pals and reviewing letters. Stamplo ensures that all communication between children is first passed through both the sender's and recipient's parents for approval.

4. Creating an Account

When you register for an account, you agree to provide accurate and complete information. You are responsible for maintaining the confidentiality of your account details and for all activities that occur under your account.

5. Usage Rules

By using Stamplo, you agree that you will not:

• Use the Service for any unlawful purpose or in violation of any applicable laws.
• Upload or share inappropriate or offensive content, including explicit images or language.
• Harass, intimidate, or harm other users, and will behave respectfully towards others.
• Attempt to access accounts, systems, or data that you are not authorized to access.

6. Letter Review Process

All letters sent through Stamplo are first reviewed by both the sender's and recipient's parents. No letter will be delivered to a child without explicit approval from both parents. This helps maintain the safety and privacy of children using the platform.

Children are able to flag a delivered letter if it makes them feel worried; parents can then review the letter again and if they wish, escalate to our support team for further review.

7. User Content

You retain ownership of the content you send via Stamplo, including letters, photos, and other communications. However, by using the Service, you grant us a non-exclusive, royalty-free, worldwide license to store, distribute, and process the content as necessary to provide the Service.

8. Data Privacy

We take your privacy seriously. Our Privacy Policy outlines how we collect, use, and protect your personal information. By using Stamplo, you agree to the collection and use of information in accordance with our Privacy Policy.

If you escalate a flagged letter, you consent to us temporarily decrypting that message to investigate and respond.

9. Termination

We reserve the right to suspend or terminate your account at any time, without notice, if you violate these Terms or engage in any conduct that we believe is harmful to the Service or other users.

10. Disclaimer of Warranties

The Service is provided on an 'as is' and 'as available' basis. We make no warranties or representations about the accuracy or completeness of the Service, and disclaim all warranties, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

11. Limitation of Liability

To the fullest extent permitted by law, Stamplo shall not be liable for any damages, including but not limited to direct, indirect, incidental, consequential, or punitive damages arising from your use of the Service or inability to access the Service.

These Terms apply to the services provided by Stamplo Limited (Company No. 16555069). Stamplo Limited is the data controller for personal data processed under these Terms.

12. Changes to the Terms

We may update these Terms from time to time. If we make significant changes, we will notify you by posting the updated Terms on our website. Continued use of the Service after changes to the Terms constitutes your acceptance of the new Terms.

13. Governing Law

These Terms are governed by and construed in accordance with the laws of the United Kingdom, without regard to its conflict of laws provisions. Any disputes arising from these Terms will be subject to the exclusive jurisdiction of the courts in the United Kingdom.

14. Limitation of Responsibility

Stamplo is a parent-supervised communication platform, not a real-time messaging app or social network. Every piece of content your child sends is reviewed by you and the other parent before it’s delivered. While Stamplo uses industry-grade encryption and secure hosting, no system is 100% impenetrable. By using the Service, you agree that Stamplo shall not be liable for unauthorized access resulting from circumstances beyond our control, including compromised parent accounts or misuse of login credentials.

15. Contact Information

If you have any questions or concerns about these Terms, please contact us at:

support@stamplo.kids